Ours

CONDITIONS

All tours follow our general conditions. For additional clarifications, we are available through the means available on the website. 

  1. Payment for the tour is made before it takes place;
  2. All tours include personal accident and civil liability insurance required by law;
  3. Minimum of 2 people, children between 6 and 12 years old half price, up to 6 years old free; 
  4. All tours have a planned itinerary, but we can adapt, change or extend the tour according to the client's instructions and within the contracted time;
  5. We pick up clients at the hotel/accommodation within the city of Lisbon (except the historic center, streets inaccessible to cars and the Giro tour of Lisbon). Other locations outside of Lisbon, and within a radius of 25km, have a surcharge of €20;
  6. It is expressly prohibited to smoke, eat or consume alcoholic beverages inside the vehicle;
  7. The prices indicated on our website include transport service with a driver/guide and include all fuel, toll and parking expenses; 
  8. Extra hours outside of those stipulated on the tour described on our website will be charged separately at a rate of €20 per hour; Overtime does not have any discount.
  9. All tour reservations must be made by email, as well as cancellations, at least 48 hours before the service;
  10. We will do everything to minimize effects of transit, adverse weather or other circumstances beyond our control, but we cannot be held responsible for them, nor request any compensation;
  11. We are not responsible for any personal items stolen, lost or forgotten during the trip;
  12. We are unaware of changes to the opening hours of monuments and other places to visit.
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