All tours follow our general conditions. For additional clarifications, we are available through the means available on the website. 

  1. Payment for the tour is made before it takes place;
  2. All tours include personal accident and civil liability insurance required by law;
  3. Minimum of 2 people, children between 6 and 12 years old half price, up to 6 years old free; 
  4. All tours have a planned itinerary, but we can adapt, change or extend the tour according to the client's instructions and within the contracted time;
  5. We pick up clients at the hotel/accommodation within the city of Lisbon (except the historic center, streets inaccessible to cars and the Giro tour of Lisbon). Other locations outside of Lisbon, and within a radius of 25km, have a surcharge of €20;
  6. It is expressly prohibited to smoke, eat or consume alcoholic beverages inside the vehicle;
  7. The prices indicated on our website include transport service with a driver/guide and include all fuel, toll and parking expenses; 
  8. Extra hours outside of those stipulated on the tour described on our website will be charged separately at a rate of €20 per hour; Overtime does not have any discount.
  9. All tour reservations must be made by email, as well as cancellations, at least 48 hours before the service;
  10. We will do everything to minimize effects of transit, adverse weather or other circumstances beyond our control, but we cannot be held responsible for them, nor request any compensation;
  11. We are not responsible for any personal items stolen, lost or forgotten during the trip;
  12. We are unaware of changes to the opening hours of monuments and other places to visit.
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