Privacy
Portugal Afora uses your data to respond to information requests, organize tours, and manage reservations.
1. Data Controller
The person responsible is Pedro Miguel Almeida Carapinha, holder of the Portugal Afora activity, with RNAAT number 1169/2019.
For privacy inquiries, please contact us by email: info@portugalafora.com
2. Data and contacts
We collect the data provided in forms, bookings, and messages. This may include name, email, phone number, pick-up location, and tour details. We use this information to answer questions, confirm reservations, organize services, and communicate changes. We may contact the customer by email or WhatsApp.
We do not send newsletters or promotional campaigns to customer contacts. We do not sell personal data. We process the data necessary to prepare and provide the service, comply with legal obligations, and protect the website. When use depends on consent, this consent may be withdrawn.
3. External payments and services
We use external services for accommodation, reservations, communications, payments, and security. These services handle the information necessary for their functions.
Card payments are processed by Stripe. Portugal Afora does not receive the complete card details. The use of these services may involve the processing of data outside the European Economic Area. The policies of the respective providers explain this processing and the conditions of international transfers.
4. Cookies and measurement
This website uses cookies that are necessary for its operation and to save your cookie preferences.
We also use the Google Analytics to analyze website usage and pixel data Goal to measure our ads. These tools may process technical and browsing data. A Goal You can link this information to your account on their platforms.
You can accept or reject non-essential cookies. You can also change your decision via the “Change cookies” option on this page. Rejecting cookies does not prevent you from making reservations.
Please refer to the privacy policies of Stripe, from the Google, from the Goal and of the Whatsapp.
5. Data preservation
We only keep your data for as long as necessary to respond to your request, provide the service, and resolve any issues related to your booking. Data subject to legal obligations, such as invoicing documents, are kept for the periods required by law.
6. Your rights
Under the law, you may request access, correction, deletion, or portability of your data. You may also request the restriction of processing, object to certain uses, or withdraw your consent. You can exercise these rights by contacting the email address above or by filing a complaint with [the relevant authority]. CNPD.
This policy will be updated as needed.